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Roadside Assistance

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Roadside assistance
online insurance

When you embark on a journey, it is important to ensure that you are well protected in case of unforeseen circumstances. One of the most important types of travel insurance is Roadside Assistance Insurance. It can help you in case of vehicle breakdown or damage, loss or theft of documents, luggage disappearance, and other unexpected situations.

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Why do you need Roadside Assistance Insurance?

Roadside Assistance Insurance is important for several reasons:

  • It can help you save money. If your vehicle breaks down on the road, repair costs can be high. Roadside Assistance Insurance can cover these costs, so you won’t have to pay them out of pocket.
  • It can help you save time and be worry-free. In case of vehicle breakdowns, Roadside Assistance Insurance can organize and cover the cost of repairs or towing, so you don’t have to handle the problem yourself.
  • In case of vehicle breakdowns on the road, you can find yourself in an unforeseen and dangerous situation. Roadside Assistance Insurance can provide 24/7 assistance, so there will always be someone to help you.

Roadside Assistance Insurance enables:

Towing of the vehicle within the country and/or abroad
On-site vehicle repairs
Accommodation for the driver and passengers
Transportation of the driver and passengers to their residence or destination
Return of the damaged vehicle from abroad
Driver for the return of the repaired vehicle
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What to pay attention to when purchasing insurance?

When choosing a Roadside Assistance Insurance policy, it is important to consider the following:

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Roadside Assistance Insurance
useful info and FAQ

Does Roadside Assistance Insurance become effective on the same day it is arranged?

In most cases, Roadside Assistance Insurance does not become effective on the same day it is arranged. The possibility of selecting the start date of Roadside Assistance Insurance depends on the conditions of the insurance company.

How many times can I use the policy in a year?

During the insurance period, you can use a maximum of three or four services from the agreed package, depending on the selected insurance company.

What is the territorial coverage of the policy?

Roadside Assistance Insurance is valid for incidents that occur within the territory of the Republic of Serbia and geographically in Europe.

Does the contractor have to be the owner of the vehicle?

The contractor of the Roadside Assistance Insurance must be the owner of the vehicle. The contractor can be a natural or legal person (vehicle owner), as well as a legal entity – a leasing company.

Do I need to be on the territory of the Republic of Serbia when arranging the insurance?

When arranging Roadside Assistance Insurance, you must be on the territory of the Republic of Serbia.

Can the insurance be arranged for foreign-registered vehicles, customs-registered vehicles, and vehicles with diplomatic plates?

It is not possible to arrange a Roadside Assistance Insurance policy in the following situations and for the following vehicles:

  • if the insurance contractor is a foreign citizen
  • if the vehicle is registered abroad
  • if the vehicle has customs registration
  • if the vehicle has diplomatic plates
  • if the vehicle is intended for rent-a-car, taxi, or driving school purposes.